Travel Retail - Tom Ford - Fragrance Specialist - Arnotts - 30 Hours

Job Description

KEY RESPONSIBILITIES AND STANDARDS

  1. SELL THE TOM FORD BEAUTY BRAND
    • Achieve required retail sales targets; daily, weekly, monthly as set by the Company.
    • With expert knowledge strengthen customer loyalty and maximise new launches and events through targeted customer communication.
  1. GIVE EXCELLENT CUSTOMER SERVICE

·       Give prompt, polite and efficient service at all times.

·       Adhere to the TOM FORD BEAUTY service standards at all times.

·       Communicate and demonstrate product expertise with every customer.

  1. PERSONAL GROOMING

·       Maintain high standard of personal grooming as required by TOM FORD BEAUTY.

·       Wear the TOM FORD BEAUTY uniform and maintain the uniform clean, professional condition.

·       A Bold TOM FORD BEAUTY look is to be worn.

·       Wear only TOM FORD BEAUTY products during working hours unless otherwise specified.

·       Male Specialists to adhere to Tom Ford Beauty Male Grooming guidelines.

  1. WORK EFFECTIVELY AS PART OF A TEAM

·       Help colleagues and promote team efficiency by being flexible and taking on tasks as required.

·       Communicate information to the Account Coordinator and colleagues as needed.

·       Maintain high standards of time-keeping on the counter to ensure team efficiency.

  1. MAINTAIN HOUSEKEEPING STANDARDS

·       Clean counters, tester stands and displays regularly to maintain TOM FORD BEAUTY brand image.

·       Merchandise the counter according to brand guidelines.

·       Adhere to brand hygiene standards and correct utilisation of all selling/demonstration tools and take action to ensure the counter complies with these.

  1. COMPLETE ADMINISTRATION

·       Complete all administration accurately, legibly and on time – including personal retail sales reporting and any other specific administration that is required by the AC.

7. CARRY OUT OTHER TASKS

·       Carry out any other duties as may be required to support the Counter/Business Manager, the Account Co-ordinator and/or the Company from time to time.


Qualifications

·       Previous retail industry/guest services experience is desirable (preferably within beauty)

·       All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service

·       Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment

·       Previous experience with retail point-of-sale software is desirable

·       Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview


Job: Retail - Store
Primary Location: IE-L-Dublin
Job Type: Standard
Schedule: Full-time
Shift: Variable
Job Number: 2414063